Effective Date:
JANUARY 1 2024
Dialogist.ai L.L.C. (hereinafter referred to as the “Company,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, services, and communication channels. By using our Services, you consent to the collection, use, and sharing of information as outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you provide directly to us, which may include, but is not limited to:
- Name
- Email address
- Phone number
- Payment information
- Any additional information you provide when creating an account, making purchases, or contacting us.
1.2 Automatically Collected Information
We may automatically collect certain information when you use our Services, including:
- IP address
- Device type and browser type
- Usage data, such as pages viewed, access times, and referring websites
- Cookies and similar tracking technologies to enhance your experience
1.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect data for personalization, website analytics, and advertising purposes. You may disable cookies via your browser settings, but doing so may limit certain features of our Services.
2. How We Use Your Information
2.1 Service Provision
We use your personal information to:
- Provide, maintain, and improve our Services
- Manage your account, process payments, and fulfill orders
- Respond to your inquiries or provide customer support
2.2 Communications
By subscribing to our Services or joining our community, you consent to receive communications, including phone calls, SMS, WhatsApp messages, and emails, until you choose to opt out. These communications may include updates, marketing promotions, and information related to the Services.
2.3 Legal Compliance
We may use your information to comply with applicable laws, regulations, or legal processes, including responding to governmental or law enforcement requests.
2.4 Service Improvement
We may use the information we collect to analyze trends, track user interactions, and improve the user experience by personalizing content and advertising.
3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, cloud service providers, marketing platforms, and email service providers. These third parties are contractually obligated to maintain the confidentiality of your data and to use it solely for the purposes specified by us.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.
3.3 Legal Compliance and Protection
We may disclose your personal information as required by law or in response to valid legal processes, such as court orders or subpoenas, or to protect the rights, property, or safety of Dialogist.ai L.L.C., our customers, or others.
4. Your Rights and Choices
4.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or outdated.
4.2 Data Portability
You may request a copy of your personal information in a structured, commonly used format and transfer that data to another service provider where feasible.
4.3 Data Deletion
You may request that we delete your personal information. However, we may retain certain data for legal or business purposes, such as compliance with legal obligations or resolution of disputes.
4.4 Opt-Out from Communications
You may opt out of receiving communications at any time by following the opt-out instructions provided in the communications or by contacting us at support@dialogist.ai. Please note that opting out may affect your ability to use certain features of our Services.
4.5 Do Not Track Signals
We do not currently respond to Do Not Track (DNT) signals from web browsers. However, you may configure your browser settings to refuse cookies or alert you when cookies are being sent.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and Secure Socket Layer (SSL) technology. While we strive to ensure the security of your information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly. If you believe we have collected information from a child, please contact us at support@dialogist.ai.
8. International Data Transfers
If you access our Services from outside the United States, your personal information may be transferred to and processed in the United States or other countries where we or our service providers operate. By using our Services, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your home country.
9. Compliance with Global Laws
You are responsible for ensuring that your use of our Services complies with the laws and regulations of your jurisdiction. We make no representations or warranties that our Services are lawful or permissible in your country or region, and we disclaim all liability for non-compliance.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our Services following any changes constitutes your acceptance of the revised terms.the security of your information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly. If you believe we have collected information from a child, please contact us at support@dialogist.ai.
8. International Data Transfers
If you access our Services from outside the United States, your personal information may be transferred to and processed in the United States or other countries where we or our service providers operate. By using our Services, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your home country.
9. Compliance with Global Laws
You are responsible for ensuring that your use of our Services complies with the laws and regulations of your jurisdiction. We make no representations or warranties that our Services are lawful or permissible in your country or region, and we disclaim all liability for non-compliance.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our Services following any changes constitutes your acceptance of the revised terms.
11. Governing Law and Jurisdiction
This Privacy Policy and any disputes arising therefrom shall be governed by the laws of the State of Wyoming, without regard to its conflict of law principles. Any legal claims or proceedings shall be brought exclusively in the courts located within the State of Wyoming.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data privacy rights, please contact us at:
Dialogist.ai L.L.C. Email: support@dialogist.ai
11. Governing Law and Jurisdiction
This Privacy Policy and any disputes arising therefrom shall be governed by the laws of the State of Wyoming, without regard to its conflict of law principles. Any legal claims or proceedings shall be brought exclusively in the courts located within the State of Wyoming.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data privacy rights, please contact us at:
Dialogist.ai L.L.C. Email: support@dialogist.ai
